UNPACK & STORE: Your BBQ package arrives fully cooked, vacuum-sealed and flash-frozen to hold in all its flavor and moisture. Be careful with any leftover dry ice. No Dry Ice? No Problem. If it's still cool to touch, you can put the product in your freezer for up to six months.

THAW & HEAT: Thaw products in refrigerator for 24 to 72 hours depending on the density of the item. Some products may be boiled in their bag. For all other items remove the sealed plastic before heating.

To enjoy Jack Stack BBQ products at their best, proper heating is essential. We strongly encourage you to use your grill for heating meats when it's recommended. We do not recommend heating any of our products in the microwave with the exception of our two desserts, Mom's Carrot Cake and Triple Chocolate Brownie.

Our hickory-fired barbecue is fully cooked, vacuum-sealed and shipped with dry ice and in durable, reusable, insulated coolers.

Packages are shipped Monday through Thursday via FedEx for delivery within the same business week. Arrival dates are based on earliest possible date for your recipient. Most ground shipments will arrive within 1 to 3 business days. Shipping and handling charges are based on merchandise total per recipient address and shipping method. Express service for guaranteed arrival dates and/or Saturday delivery (where available) is optional for an additional charge.

• Standard shipping method is FedEx Ground.
• Shipping charges are applied to each shipping address provided.
• Orders made by 11:30 a.m. (CT) will be processed that day and orders taken after 11:30 a.m. (CT) will be applied the following business day.